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Cloud, data and support

Infrastructure that keeps your systems running.

TechLogixIT hosts, deploys and monitors your software, turns its data into dashboards people use, tests every release, and supports it after launch, so your systems stay available, secure and useful.

Talk to us about cloud and supportSee support plans
  1. TestedQA and testing
  2. DeployedCloud and DevOps
  3. MonitoredCloud and DevOps
  4. ReportedData and dashboards
  5. SupportedMaintenance and support

Improvements go back into the next release

Cloud and DevOps

Hosting and releases that don't depend on one person

Your software runs on infrastructure set up properly from the start: separate test and live environments, releases that go out the same way every time, and monitoring that tells us about a problem before your customers do.

Cloud providers

  • AWS
  • Google Cloud
  • Azure

Tools we use

  • Docker
  • GitHub Actions
  • Terraform
  • Kubernetes
  • Nginx
  • Linux
Talk to us about this: Cloud and DevOps

Every release, the same way

  1. Commit

    A change is pushed

  2. Build

    Built automatically

  3. Test

    Checked before it ships

  4. Deploy

    Released to live

  5. Monitor

    Watched once it's out

If a release misbehaves, it's rolled back to the last good version.

What we set up

  • Environments

    Separate test and live, so nothing is tried out on real customers.

  • Deployment pipelines

    Every change built, tested and released the same way.

  • Monitoring and alerts

    Errors and slowdowns flagged as they happen.

  • Backups and recovery

    Data backed up, and the restore tested.

  • Security and access

    Who can reach what, kept tight and written down.

  • Costs in view

    Resources sized to what the software needs.

Data and dashboards

The numbers you check every day, on one screen

Sales sit in one system, stock in another and the rest in spreadsheets, so every report is pieced together by hand and a few days old. We bring the data together and build the dashboards and reports your team asked for.

From

  • ERP
  • CRM
  • Accounting
  • Spreadsheets
  • Databases
  • Your own apps

One data model

Cleaned, joined and kept up to date

To

  • Dashboards

    The figures managers check daily, always current

  • Reports

    Built around how you run, ready to filter and export

  • Scheduled updates

    Sent to the people who need them

How we build it

  1. 01

    Start from the questions

    Which numbers you check, and which decisions they drive.

  2. 02

    Connect the sources

    Your systems linked, so nobody exports and pastes.

  3. 03

    Build and refine

    Dashboards shaped with the people who'll use them.

Talk to us about this: Data and dashboards

QA and testing

Changes that ship without breaking what already works

Every new feature is a chance to break an old one. We test new work against what it was meant to do, and re-check the flows your business depends on before each release goes out.

Checked before every release
  • The new feature does what was asked
  • Core flows still work: sign-in, orders, payments
  • It works on phones and the main browsers
  • It's fast enough under real use
  • Nothing private is exposed

How we test

  • Manual testing

    A person works through the software the way your users will.

  • Automated tests

    Checks that run on every change, so old bugs don't come back.

  • Regression testing

    The flows that matter are re-checked before each release.

  • Acceptance support

    Test plans for your team to sign off what was built.

Talk to us about this: QA and testing

Maintenance and support

Looked after long after launch

Software needs care once it's live: fixes, security updates, small improvements and someone who knows the system when something goes wrong. We do that on an agreed plan, from our local offices.

How a request is handled

  1. 01

    You report it

  2. 02

    We look into it

  3. 03

    We fix it

  4. 04

    We release it

  5. 05

    You confirm

Software we didn't build can be supported too, once we've reviewed it.

Talk to us about this: Maintenance and support

What a plan covers

  • Fixes

    Bugs found and fixed, by people who know the code.

  • Updates

    Security patches and dependency upgrades kept current.

  • Improvements

    Small changes as your business moves on.

  • Monitoring

    Errors and downtime noticed, often before you do.

  • Backups

    Checked regularly, so a restore works when you need it.

  • A team you know

    The same people, who can sit down with you.

Our work

Work, tickets and invoice processing from older systems and spreadsheets, brought into one platform with live dashboards.

FAQs

Straight answers about hosting, data and support.

Whose cloud account does the software run in?
Yours, wherever possible. We set it up in your own AWS, Google Cloud or Azure account, so the infrastructure, like the code, stays yours.
Can you support software another team built?
Yes. We review the code and infrastructure first, fix what is urgent, then agree a support plan.
Do we need a dashboard tool licence?
Not necessarily. We can build dashboards into your own software, or set them up on a reporting tool you already pay for. We'll recommend whichever fits.
Is testing included in your projects?
Yes, testing is part of every project we build. QA and testing on its own is for software built elsewhere, or for a team that wants a separate pair of eyes before each release.
What does a support plan include?
Fixes, security and dependency updates, small improvements, monitoring and backup checks, agreed up front so you know what's covered.
Who owns the code and the access?
You do. Code, documentation and access are handed over to your team.

Need someone to keep it running?

Tell us what you run today and what worries you about it. We'll tell you what it needs to stay up, secure and useful.

Talk to us about cloud and support