Hospitality
Rooms, bookings, bills and staff, run by a small team on a tight margin.
Guest houses, lodges, small hotels and restaurants juggle reservations from several channels, billing, housekeeping and staff rosters, often with one or two people doing everything. They need systems that are simple enough to use at the front desk at midnight.
How the work moves
- 01
Reservation
Bookings
- 02
Check-in
Front desk
- 03
Stay
Housekeeping
- 04
Billing
POS / folio
- 05
Reporting
Revenue reports
Challenges we expect
| Challenge | What we would build | |
|---|---|---|
| Operations | Challenge: Reservations, guest records and billing live in separate tools or a register. | What we would build: One system for reservations, rooms, guests and billing, built around a booking calendar. |
| Workflow | Challenge: Restaurant and room charges are added to the bill by hand. | What we would build: Point of sale connected to the guest's folio. |
| Operations | Challenge: Staff rosters and attendance are managed on paper. | What we would build: Attendance and payroll for shift-based staff. |
What it changes
Efficiency
One system at the front desk instead of three.
Cost
Fewer charges missed at checkout.
Decisions
Bookings and revenue reported by month, without a spreadsheet.
Related work from other industries
We have not delivered a project in this industry yet. What follows is work from other industries that solves the same problems.
Room booking for a business centre
A medical and business centre in the UK renting rooms by the hour
Room booking with automatic room assignment, published rates and online payment, for a business centre.
Services involved
Technologies
- Laravel
- React
- MySQL
- Flutter
Patterns this industry shares
Recognise your business here?
Tell us how the work moves today. The first conversation is about your process, not our tools.