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Non-profit and charities

Every donation has to be accounted for, and supporters want to see where it went.

Charities run appeals, campaigns and programmes with small teams and little spare budget. Donations arrive by several routes and for different purposes, each of which has to be recorded separately, and the public site has to earn a supporter's trust before they give.

Volunteers sorting food and clothes into donation boxes on a long table.

How the work moves

  1. 01

    Appeal

    Website

  2. 02

    Donation

    Payments

  3. 03

    Receipt

    Donor record

  4. 04

    Allocation

    Categories

  5. 05

    Reporting

    Dashboard

Challenges we expect

Challenges we expect
CustomerChallenge: Supporters cannot see what the charity runs, what it has achieved or how to give.
What we would build: A public site that presents each programme, its impact and every way to donate.
ComplianceChallenge: Donations for different purposes are mixed together and receipts are written by hand.
What we would build: Each donation recorded against a campaign and a category, with a receipt the donor can download.
OperationsChallenge: Staff depend on a developer to change an appeal, a banner or a page.
What we would build: Campaigns and content managed by the team, with roles for managers and accountants.

What it changes

Our work in non-profit and charities

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