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TechLogixIT
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Retail and e-commerce

The shop, the stockroom and the online store all need to agree on one number.

Retailers sell across a counter, an online store and often marketplaces, from stock held in one or more locations. Catalogue, pricing, stock and orders have to stay in step, and customers expect a checkout that just works.

A retail store with a checkout counter in front and a fulfilment area with packed boxes behind.

How the work moves

  1. 01

    Catalogue

    Store

  2. 02

    Order

    Checkout

  3. 03

    Payment

    Gateway

  4. 04

    Fulfil

    Warehouse

  5. 05

    Stock

    POS / ERP

Challenges we expect

Challenges we expect
CustomerChallenge: Customers can't find products quickly, and abandon a slow or confusing checkout.
What we would build: Catalogue filtering and a secure, simple checkout.
IntegrationChallenge: Stock in the shop and online drift apart, so items sell that aren't there.
What we would build: Stock synced between point of sale, store and ERP.
DataChallenge: Sales, customer and staff numbers are spread across systems.
What we would build: Point of sale and reporting that bring them together.

What it changes

Our work in retail and e-commerce

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